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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tamika

July 30, 2025

5  out of  5
rating by Tamika
"They have been nothing short of amazing here. It doesn't matter what the need, issue, or concern someone has always been available and always made sure the matter was addressed timely and completely. They are patient, friendly, professional, knowledgeable, and they want to make sure their clients are cared for. The Brady office is top tier!"
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Diane Cifuni

July 25, 2025

5  out of  5
rating by Diane Cifuni
"Thank you for your recent assistance on my insurance quote. Jackie’s office team was very knowledgeable and helpful in answering my questions."
We responded:
"We strive to always be there for our customers and to provide remarkable service, thank you for trusting us with your insurance needs. "
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Christine Cox

July 2, 2025

5  out of  5
rating by Christine Cox
"Always helpful with any questions I might have. The staff is always attentive and personable."
We responded:
"Thank you so much for taking the time to share your feedback. Our goal is to always provide remarkable customer service and be there for our customers when they need us!"
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David Foraker

June 25, 2025

5  out of  5
rating by David Foraker
"I am moving from Florida back to Delaware and I asked my son and daughter-in-law who there insurance agent was and they told me that it was Jacqueline Brady of Kirkwood and I spoke with Kathy Sullivan and I gave her my information and she handled everything perfectly for me for moving back to Middletown Delaware. I am all set to make settlement. Thank you"
We responded:
"Welcome back to Delaware David. Thank you so much for your kind words! We're thrilled to know you had a great experience with your homeowners insurance. Our goal is always to provide protection you can rely on and service you can trust. Thank you for being a valued customer. "
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WenD1908

May 30, 2024

5  out of  5
rating by WenD1908
"I appreciate working with Haley and this State Farm team. They are very friendly and knowledgeable."
We responded:
"Thank you for the kind words Wendy, we appreciate your review and we always strive to provide the best service possible!"
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Jennifer Kenney

May 30, 2024

5  out of  5
rating by Jennifer Kenney
"Highly recommend this office. I am completely impressed with their professionalism and customer service."
We responded:
"Thank you for the review Jennifer! Customers like you help make our job easy! We appreciate you. "
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Karen Riale

May 30, 2024

5  out of  5
rating by Karen Riale
"The people that work in this office are simply amazing!"
We responded:
"Thank you so much for the 5 Star Review. Our amazing customers help make our job easy!"
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Michele Carey

May 30, 2024

5  out of  5
rating by Michele Carey
"Fantastic agency. The staff is super friendly and knowledgeable."
We responded:
"Thank you for the review Michele. Our customers feedback is very important to us and we always strive to provide remarkable customer service!"
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Michele Carey

May 30, 2024

5  out of  5
rating by Michele Carey
"I am very pleased with the staff at this agency! They are very helpful."
We responded:
"Thank you so much for the 5 Star Review Michele!"
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Laura Dennis

May 30, 2024

5  out of  5
rating by Laura Dennis
"Everyone that I talk to at this office is super friendly and helpful!! Thanks! 😊"
We responded:
"Thank you for the review Laura. We pride ourselves on being there for our customers and always providing the best customer service!"
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Denielle Rogers

May 28, 2024

5  out of  5
rating by Denielle Rogers
"Haley the receptionist gave great customer service!"
We responded:
"Haley is one of our best, always goes above and beyond for our customers! Thank you for the review, we appreciate you!"
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Deborah Jester

May 28, 2024

5  out of  5
rating by Deborah Jester
"Very helpful with getting me life insurance"
We responded:
"Thank you for the review, Deborah! Helping our customers protect what is most important to them is always our top priority. The value of Life Insurance goes a long way for your family. Thank you for your business, we appreciate you!"
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Derek Burris

May 22, 2024

5  out of  5
rating by Derek Burris
"Always so nice when they call and do everything they can to work with whatever situation you're dealing with"
We responded:
"Thank you for the review Derek! Customers like you help make our job easy, we appreciate you!"
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Brian Krawczyk

May 21, 2024

5  out of  5
rating by Brian Krawczyk
"Randy Decampli is the best agent ever!"
We responded:
"Randy is one of our best, always taking care of our customers. Thank you for the review, we appreciate you!"
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A Dasabe

May 20, 2024

5  out of  5
rating by A Dasabe
"Took care of all my insurance auto, home, and life. Fast and easy, would highly recommend."
We responded:
"Thank you so much for the 5 star review! We strive to always make things as simple as possible for our customers!"
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Jane B

May 20, 2024

5  out of  5
rating by Jane B
"Staff is friendly and knowledgeable."
We responded:
"Thank you so much for the 5 star review Jane. We appreciate you! "
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Aaliyah Arjoon

May 20, 2024

5  out of  5
rating by Aaliyah Arjoon
"I love this office and team ! everyone is so nice and welcoming. They stay on top of everything, always on time and always contact you before they make any charges to your account. Definitely recommend"
We responded:
"Thank you so much for the review Aaliyah! Customer like you make our job easy. We appreciate you! "
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Jon Coyle

May 16, 2024

5  out of  5
rating by Jon Coyle
"Very helpful and easy to work with. Satisfied with my experience."
We responded:
"Thank you so much Jon! We strive to always provide remarkable service while making things as easy as possible! "
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Angelin Tucker

May 1, 2024

5  out of  5
rating by Angelin Tucker
"Kathy knows her stuff. She was very patient and treated me like a client and not a number. She is very knowledgeable and answered all of my questions."
We responded:
"Thank you so much for the 5 Star review, Angelin! Kathy is one of our best and always puts our customers needs first and makes them feel like family. "
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Daniel Rodriguez

April 29, 2024

5  out of  5
rating by Daniel Rodriguez
"Always excellent service from Jackie, Haley and staff. I have been a state farm customer since 1991 and I wouldn't change anything. Thanks for the years of good service."
We responded:
"Thank you so much for the 5 Star review, Daniel! We strive to always provide remarkable customer service. We appreciate you being a loyal customer all these years! "
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Georgia Clark

April 27, 2024

5  out of  5
rating by Georgia Clark
"Laurie was great. Talked me through everything, made the transition easy"
We responded:
"Thank you for the kind review Georgia! Laurie is one of our best and always makes things as easy as possible for our customers! "
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Samantha McCaffrey

April 27, 2024

5  out of  5
rating by Samantha McCaffrey
"Laurie did amazing at explaining my policy and getting me the best coverage for my needs!"
We responded:
"Laurie has a great skill of making what sometimes can be a confusing topic simple and helping customers get the proper coverage to be best protect them! Thank you for the review, Samantha! "
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K G

April 22, 2024

5  out of  5
rating by K G
"Whenever I call the office, I get exceptional service! Whether I'm speaking with Jackie, Haley, Randy or anyone else they are always helpful and pleasant. They all go the extra mile when I have questions and are a pleasure to do business with. Great Job everyone! Thank you..."
We responded:
"Thank you for the 5- star review and for being a loyal customer! Customers like you help make our job easy! "
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Lisa Wynn

April 21, 2024

5  out of  5
rating by Lisa Wynn
"Love these agents! They are always quick to reply and always experience first call resolution. Highly recommend this office."
We responded:
"Thank you so much for the 5 Star Review, Lisa! We strive to always provide remarkable customer service. Loyal customers like you make our job easy!"
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Luisa Georgov

April 18, 2024

5  out of  5
rating by Luisa Georgov
"Helpful and friendly staff. They don't have a million buttons to push to speak to a live person, they return phone calls promptly and are pro-active in helping us. Very pleased with their service."
We responded:
"Thank you so much for the kind review, Luisa. In our fast-paced often automated world, we pride ourselves on being able to be there quickly and efficiently for our customers when the need us. We truly appreciate you for being a loyal customer!"