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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nicole Skibinski

January 27, 2026

5  out of  5
rating by Nicole Skibinski
"Jacqueline Brady and her entire State Farm team are absolutely wonderful. They’re attentive, responsive, and genuinely care about getting things done right the first time. Any time I’ve had a question or needed help, they’ve been quick, professional, and incredibly helpful. It’s such a relief knowing I’m in good hands. Highly recommend speaking with Randy or Haley. They will get it done!"
We responded:
"Thank you so much for the 5 star and detailed review Nicole. ⭐ It is our goal to always be there for our customers to provide remarkable customer service. Randy and Haley are two of our best at getting things taken care of quickly and efficiently. We truly appreciate you and your loyalty. 😊"
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A Devon

January 21, 2026

5  out of  5
rating by A Devon
"Wonderful company, Haley is always so fast to respond and helps me with all my questions. Really goes above and beyond. Definitely recommend for all insurance needs."
We responded:
"Thank you so much for the wonderful review! 🌟 We truly appreciate your trust and recommendation. Haley does an amazing job, and we’re so glad she’s been able to go above and beyond to help with all your questions 💪📞. Your loyalty means a lot to us, and we’re always here for all of your insurance needs! 🚗🏡"
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Gina Hay

January 21, 2026

5  out of  5
rating by Gina Hay
"Jacqueline Brady and her Insurance Agents, Haley Jester and Kathy Sullivan have ALWAYS helped me to find ways to lower my car insurance monthly payments on my 2 car insurance policies. Which has saved me over $800 a year on my 2 car insurance policies. I trust them with ALL my insurance needs including my homeowners insurance policy."
We responded:
"Gina, thank you so much for your kind words and continued trust to protect you and your family😊 We truly appreciate your loyalty and are so happy that Haley, Kathy, and my team have been able to help you save over $800 a year while making sure you’re properly protected 🚗💰. It means a lot that you trust us with all of your insurance needs, including your homeowners policy 🏡. We’re always here for you—thank you for being such a valued client! 💙"
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king warrior Morris

January 21, 2026

5  out of  5
rating by king warrior Morris
"I'm not sure I've ever dealt with an insurance agent as kind, empathetic and genuine as Ms. Kathy! She is understanding and patient with me as a client and as a person. I can always expect the same person person from Ms. Kathy every time I call and with ever challenge I may have! Thank you Ms. Kathy!"
We responded:
"Thank you so much for the 5 ⭐️ review! We strive to provide remarkable customer service always and Kathy is one of our best! 🤩 She makes our customers feel like family and always makes sure to help protect what matters most to them ❤️"
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linda assaf

September 26, 2025

5  out of  5
rating by linda assaf
"The staff at Jackie’s office are all willing to go the extra mile to service the customer and answer any questions they might have. I enjoy doing business with people who enjoy doing business with me!"
We responded:
"Thank you so much for the kind words! 😊 We’re always happy to go the extra mile for our amazing customers like you 🚗❤️📄 It means a lot to hear that you enjoy doing business with us – the feeling is mutual! 🤝💬 We’re here whenever you need us for life, vehicle, or any other insurance needs! 🙌"
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Kathy Foreso

August 18, 2025

5  out of  5
rating by Kathy Foreso
"I have had two recent experiences with this State Farm office..both were excellent. Kathy Sullivan helped me with obtaining Delaware car insurance, then a week or so later Randy DeCampli helped me with obtaining homeowners insurance. I was very impressed with their efficiency. Both agents were very friendly, knowledgeable and thorough. I am confident I chose the right agency."
We responded:
"Thank you so much for your thoughtful review! 😊 We’re thrilled to hear about your excellent experiences with our office. Kathy 🚗 and Randy 🏡 are both outstanding team members, and we’re so glad they were able to assist you with such care, knowledge, and efficiency. 💼🙌 Your confidence in choosing our agency means the world to us — we're always here when you need us!"
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Tamika

July 30, 2025

5  out of  5
rating by Tamika
"They have been nothing short of amazing here. It doesn't matter what the need, issue, or concern someone has always been available and always made sure the matter was addressed timely and completely. They are patient, friendly, professional, knowledgeable, and they want to make sure their clients are cared for. The Brady office is top tier!"
We responded:
"Wow — thank you so much for your kind words! 🌟 We’re truly grateful for your trust and support. Our team always strives to be available, responsive, and caring — and it means the world to hear that it’s making a difference. 💬🙌 Patience, professionalism, and putting our clients first is what the Brady office is all about! 🏆😊 We’re honored to serve you!"
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Diane Cifuni

July 25, 2025

5  out of  5
rating by Diane Cifuni
"Thank you for your recent assistance on my insurance quote. Jackie’s office team was very knowledgeable and helpful in answering my questions."
We responded:
"We strive to always be there for our customers and to provide remarkable service, thank you for trusting us with your insurance needs. "
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Christine Cox

July 2, 2025

5  out of  5
rating by Christine Cox
"Always helpful with any questions I might have. The staff is always attentive and personable."
We responded:
"Thank you so much for taking the time to share your feedback. Our goal is to always provide remarkable customer service and be there for our customers when they need us!"
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David Foraker

June 25, 2025

5  out of  5
rating by David Foraker
"I am moving from Florida back to Delaware and I asked my son and daughter-in-law who there insurance agent was and they told me that it was Jacqueline Brady of Kirkwood and I spoke with Kathy Sullivan and I gave her my information and she handled everything perfectly for me for moving back to Middletown Delaware. I am all set to make settlement. Thank you"
We responded:
"Welcome back to Delaware David. Thank you so much for your kind words! We're thrilled to know you had a great experience with your homeowners insurance. Our goal is always to provide protection you can rely on and service you can trust. Thank you for being a valued customer. "
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WenD1908

May 30, 2024

5  out of  5
rating by WenD1908
"I appreciate working with Haley and this State Farm team. They are very friendly and knowledgeable."
We responded:
"Thank you for the kind words Wendy, we appreciate your review and we always strive to provide the best service possible!"
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Jennifer Kenney

May 30, 2024

5  out of  5
rating by Jennifer Kenney
"Highly recommend this office. I am completely impressed with their professionalism and customer service."
We responded:
"Thank you for the review Jennifer! Customers like you help make our job easy! We appreciate you. "
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Karen Riale

May 30, 2024

5  out of  5
rating by Karen Riale
"The people that work in this office are simply amazing!"
We responded:
"Thank you so much for the 5 Star Review. Our amazing customers help make our job easy!"
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Michele Carey

May 30, 2024

5  out of  5
rating by Michele Carey
"Fantastic agency. The staff is super friendly and knowledgeable."
We responded:
"Thank you for the review Michele. Our customers feedback is very important to us and we always strive to provide remarkable customer service!"
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Michele Carey

May 30, 2024

5  out of  5
rating by Michele Carey
"I am very pleased with the staff at this agency! They are very helpful."
We responded:
"Thank you so much for the 5 Star Review Michele!"
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Laura Dennis

May 30, 2024

5  out of  5
rating by Laura Dennis
"Everyone that I talk to at this office is super friendly and helpful!! Thanks! 😊"
We responded:
"Thank you for the review Laura. We pride ourselves on being there for our customers and always providing the best customer service!"
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Denielle Rogers

May 28, 2024

5  out of  5
rating by Denielle Rogers
"Haley the receptionist gave great customer service!"
We responded:
"Haley is one of our best, always goes above and beyond for our customers! Thank you for the review, we appreciate you!"
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Deborah Jester

May 28, 2024

5  out of  5
rating by Deborah Jester
"Very helpful with getting me life insurance"
We responded:
"Thank you for the review, Deborah! Helping our customers protect what is most important to them is always our top priority. The value of Life Insurance goes a long way for your family. Thank you for your business, we appreciate you!"
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Derek Burris

May 22, 2024

5  out of  5
rating by Derek Burris
"Always so nice when they call and do everything they can to work with whatever situation you're dealing with"
We responded:
"Thank you for the review Derek! Customers like you help make our job easy, we appreciate you!"
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Brian Krawczyk

May 21, 2024

5  out of  5
rating by Brian Krawczyk
"Randy Decampli is the best agent ever!"
We responded:
"Randy is one of our best, always taking care of our customers. Thank you for the review, we appreciate you!"
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A Dasabe

May 20, 2024

5  out of  5
rating by A Dasabe
"Took care of all my insurance auto, home, and life. Fast and easy, would highly recommend."
We responded:
"Thank you so much for the 5 star review! We strive to always make things as simple as possible for our customers!"
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Jane B

May 20, 2024

5  out of  5
rating by Jane B
"Staff is friendly and knowledgeable."
We responded:
"Thank you so much for the 5 star review Jane. We appreciate you! "
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Aaliyah Arjoon

May 20, 2024

5  out of  5
rating by Aaliyah Arjoon
"I love this office and team ! everyone is so nice and welcoming. They stay on top of everything, always on time and always contact you before they make any charges to your account. Definitely recommend"
We responded:
"Thank you so much for the review Aaliyah! Customer like you make our job easy. We appreciate you! "
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Jon Coyle

May 16, 2024

5  out of  5
rating by Jon Coyle
"Very helpful and easy to work with. Satisfied with my experience."
We responded:
"Thank you so much Jon! We strive to always provide remarkable service while making things as easy as possible! "
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Angelin Tucker

May 1, 2024

5  out of  5
rating by Angelin Tucker
"Kathy knows her stuff. She was very patient and treated me like a client and not a number. She is very knowledgeable and answered all of my questions."
We responded:
"Thank you so much for the 5 Star review, Angelin! Kathy is one of our best and always puts our customers needs first and makes them feel like family. "